Proud to be Driver Hire
Proud to be Driver Hire
We know our customers and candidates are unique and listening is one way we make sure that you receive the highest quality of service. We conduct regular surveys to both our customers and candidates and the feedback we receive allows us to continuously improve the service we offer.
What our customers said about working with Driver Hire Nationwide:
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98% of people rated Driver Hire’s customer service as Excellent or Good – 79% chose excellent
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‘Reliable service’ topped the list as the main thing customers would miss if they weren’t using Driver Hire
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85% of customers rate the value for money received from Driver Hire as Excellent or Good
(responses from 444 customers in December 2022)
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Over the last seven years, ‘Reliable service’ has been the main thing customers said they would miss if they weren’t using Driver Hire
(responses from Driver Hire customer surveys December 2016 – December 2022)
Some things our customers said about Driver Hire include:
‘Office staff are brilliant and always willing to help’, ‘drivers have excellent work ethic’, ‘excellent all round service and communication’, ‘quality of staff is excellent’, ‘Helped us a lot in hard times, thank you!’, ‘your driver was a credit to you, polite, courteous and made our deliveries in good time’, ‘always good staff sent to us’, ‘amazing’, ‘couldn’t ask for more’, ‘really helpful service at short notice’, ‘a great group of people’, ‘pleasure to deal with’, ‘instrumental in helping us achieve our business goals’, ‘always on hand with a fast and efficient service’, ‘always approachable and willing to help no matter how or what time’, ‘reliable drivers’
(comments taken from customer survey responses in December 2022)
What our candidates said about working for Driver Hire Nationwide:
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95% of candidates said they were proud to work for Driver Hire
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94% of candidates rate the level of respect and service received from their Driver Hire office as Excellent / Good
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88% of candidates scored 8/10 or more when asked if they would recommend working for Driver Hire
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65% of candidates scored 10/10 – they ‘definitely’ recommend working for Driver Hire!
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‘Variety of work’ is our candidates’ top reason for working for Driver Hire, followed by ‘Independence’ and ‘Friendly/welcoming pace to work’ joint second
(responses from 1,062 candidates in December 2022)
Some things our candidates said about Driver Hire include:
‘Driver Hire is the best I’ve worked with’, ‘highly recommend’, thoughtful, helpful employer that values their drivers – a pleasure to work with’, ‘the best agency’, ‘regular work and paid on time every week’, ‘by far, this agency has been the nicest’, ‘really happy working for Driver Hire’, ‘excellent company to work for’, ‘thank you for providing various opportunities’, ‘politeness and flexibility is excellent’, ‘very professional’, ‘feel part of a big family of people from all different backgrounds and skillsets’, ‘most helpful communicative people I’ve ever worked with’, ‘go above and beyond’
(comments taken from candidate survey responses in December 2022)
Proud to be Driver Hire
We know our customers and candidates are unique and listening is one way we make sure that you receive the highest quality of service. We conduct regular surveys to both our customers and candidates and the feedback we receive allows us to continuously improve the service we offer.
What our customers said about working with Driver Hire Nationwide:
-
98% of people rated Driver Hire’s customer service as Excellent or Good – 79% chose excellent
-
‘Reliable service’ topped the list as the main thing customers would miss if they weren’t using Driver Hire
-
85% of customers rate the value for money received from Driver Hire as Excellent or Good
(responses from 444 customers in December 2022)
-
Over the last seven years, ‘Reliable service’ has been the main thing customers said they would miss if they weren’t using Driver Hire
(responses from Driver Hire customer surveys December 2016 – December 2022)
Some things our customers said about Driver Hire include:
‘Office staff are brilliant and always willing to help’, ‘drivers have excellent work ethic’, ‘excellent all round service and communication’, ‘quality of staff is excellent’, ‘Helped us a lot in hard times, thank you!’, ‘your driver was a credit to you, polite, courteous and made our deliveries in good time’, ‘always good staff sent to us’, ‘amazing’, ‘couldn’t ask for more’, ‘really helpful service at short notice’, ‘a great group of people’, ‘pleasure to deal with’, ‘instrumental in helping us achieve our business goals’, ‘always on hand with a fast and efficient service’, ‘always approachable and willing to help no matter how or what time’, ‘reliable drivers’
(comments taken from customer survey responses in December 2022)
What our candidates said about working for Driver Hire Nationwide:
-
95% of candidates said they were proud to work for Driver Hire
-
94% of candidates rate the level of respect and service received from their Driver Hire office as Excellent / Good
-
88% of candidates scored 8/10 or more when asked if they would recommend working for Driver Hire
-
65% of candidates scored 10/10 – they ‘definitely’ recommend working for Driver Hire!
-
‘Variety of work’ is our candidates’ top reason for working for Driver Hire, followed by ‘Independence’ and ‘Friendly/welcoming pace to work’ joint second
(responses from 1,062 candidates in December 2022)
Some things our candidates said about Driver Hire include:
‘Driver Hire is the best I’ve worked with’, ‘highly recommend’, thoughtful, helpful employer that values their drivers – a pleasure to work with’, ‘the best agency’, ‘regular work and paid on time every week’, ‘by far, this agency has been the nicest’, ‘really happy working for Driver Hire’, ‘excellent company to work for’, ‘thank you for providing various opportunities’, ‘politeness and flexibility is excellent’, ‘very professional’, ‘feel part of a big family of people from all different backgrounds and skillsets’, ‘most helpful communicative people I’ve ever worked with’, ‘go above and beyond’
(comments taken from candidate survey responses in December 2022)