National Account Manager – Bradford

National Account Manager – Bradford

Build Relationships. Drive Growth. Make an Impact.

Driver Hire is the UK’s leading specialist logistics recruiter, with over 40 years of industry experience and a nationwide network of offices.

We’re looking for a commercially minded National Account Manager to join our National Accounts team at our Bradford Head Office.

This is an exciting opportunity to manage and develop a portfolio of some of our largest national customers, helping them get maximum value from their partnership with Driver Hire while identifying opportunities to grow revenue, strengthen relationships and expand our services within their organisations.

Success in this role isn’t just about commercial results. It’s about building trust, developing long-term customer relationships and working collaboratively with customers, franchisees and colleagues to deliver outstanding service across the Driver Hire network.

If you’re relationship-focused, commercially aware and enjoy working as part of a team, we’d love to hear from you.

The Role

Reporting to the Head of Client Relations, you’ll be responsible for managing and developing a portfolio of national account customers, ensuring excellent customer service, strong stakeholder engagement and sustainable business growth.

You’ll work closely with customer decision-makers, Driver Hire franchisees and internal colleagues to build lasting partnerships and identify opportunities for growth within your customer portfolio.

What You’ll Be Doing

• Managing and developing a portfolio of existing national account customers.
• Building strong relationships with key customer stakeholders and decision-makers.
• Identifying opportunities to grow revenue and expand services within your customer base.
• Conducting regular business reviews and developing account growth plans.
• Working collaboratively with Driver Hire franchisees to deliver excellent service and maximise opportunities.
• Maintaining strong communication across the Driver Hire network regarding customer activity and development opportunities.
• Monitoring account performance, customer satisfaction and commercial objectives.
• Identifying trends, risks and opportunities and taking appropriate action.
• Maintaining accurate records and using business systems effectively

About You

We’re looking for someone who combines commercial awareness with excellent relationship-building skills.

You’ll be someone who:

• Enjoys developing long-term customer relationships.
• Is confident working with a variety of stakeholders and personalities.
• Has strong communication and influencing skills.
• Is organised, proactive and able to manage multiple priorities.
• Takes ownership and accountability for delivering results.
• Works well both independently and as part of a team.
• Is resilient, personable and professional in their approach.
• Understands that successful account management is built on trust, collaboration and consistency.

Above all, we’re looking for someone who brings the right attitude, energy and approach. Experience is important, but we can help develop the technical knowledge. We want someone who shares our commitment to delivering excellent service and building strong relationships.

Skills & Experience

Essential

• Experience in account management, customer-facing sales or relationship management.
• Proven ability to build and maintain strong customer relationships.
• Experience managing multiple stakeholders and priorities.
• Full UK Driving Licence.
• Willingness to travel and undertake occasional overnight stays when required.

Desirable

• Recruitment, logistics, transport or service-sector experience.
• Experience managing multi-site or national customers.
• Experience identifying growth opportunities within existing customer accounts.