City Plumbing Supplies: Full Case Study
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City Plumbing Supplies
City Plumbing Supplies began trading in 1981 from a single site in Salisbury, Wiltshire, supplying plumbing and heating products to the local trade. For more than 20 years, the company has built its reputation of quality products and expert service and concentrated its first decade of trading on steady growth, developing existing sites and evolving its range of products and services. In 1995, City Plumbing Supplies began a major expansion programme, and over the following seven years increased its number of branches from 11 to 70, including the opening of dedicated drainage centers. Travis Perkins, one of the UK’s leading builders’ merchants, acquired City Plumbing Supplies in 2002.
City Plumbing Supplies is one of the fastest growing and most popular plumbing and heating suppliers in the UK, with a dedicated branch network nationwide. Their aim is to offer the highest quality products and expert service to trade and retail customers and make them your first choice for all your plumbing and heating requirements.
Our Solution and Outcome
Driver Hire Aberdeen has been in partnership with City Plumbing in Aberdeen since 2003. The Aberdeen branch use us for temporary drivers to cover sickness and holidays. City Plumbing requires a 7.5T Driver that will deliver their products in Aberdeen and the surrounds. This can involve heavy and awkward lifting. We do our utmost to ensure our drivers have this local knowledge and also knowledge of their vehicle, which is becoming harder in the ever increasing market for 7.5T Drivers.
We have had a good relationship over the years and feel this is down to transparent communication between to branch and us. If there has been an issue we try to resolve it asap. Courtesy visits are carried out regularly with the Branch Manager to ensure service is at a high level and they are happy with our services.
What they said
We have dealt with Drive Hire for a number of years and have been very impressed with the service we have received. The quality of candidate who has been referred to us, has always been of a high standard. We have found the service very efficient and the recruiters very pleasant to deal with. We will certainly be looking to Driver Hire for any future employees and have no hesitation to refer their services to anyone looking for staff.
Sandy Barrack: Branch Manager