Customer 10 Point Guarantee
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This is our unique commitment to clients wishing us to supply candidates to them.
1. We will thoroughly interview every driver / candidate applying to join our agency.
2. We will undertake a 150 point competency test to assess road craft skills, road sign knowledge, Road Transport Regulations and EU Drivers Hours rules for all tachograph vehicles. All other disciplines have a unique assessment to match their skills and legislative requirements.
3. We will obtain at least 2 work related references and check driving licences or relevant industry qualifications to verify their suitability. Where necessary cross check with DVLA.
4. Recruit candidates with the right attitude.
5. Brief candidiates fully and explain what is expected of them on a particular assignment.
Our Service To You
1. Provide a professional service dedicated to fulfilling your needs and maintaining the Driver Hire Group's reputation as the number 1 supplier within the industry.
2. Ring you back in fifeteen minutes to confirm your requirements. We know that this is important to you.
3. Provide a 24 hour, 7 day a week service to you, manned by our own office staff, not a call centre.
4. Provide clearly understandable invoicing, supported by timesheets if required, and tachographs.
5. We will endeavour to return all of your tachographs charts (analogue) within the legal timeframe. In the event of us not being able to recover a particular chart we will issue you a disclaimer( current tachograph return rate is 96%)