Technology driven expansion at Driver Hire

Ongoing investment in new technology is helping Driver Hire to attract more potential candidates and extend the reach of its nationwide network.

“As the UK’s leading logistics recruitment specialist, we already have the most extensive network, with over 100 offices covering the whole of the country. Even so, there are still some areas where potential candidates are put off by the travel time to their nearest Driver Hire office,” says Jeremy Neale, Driver Hire’s Managing Director, UK.

“Following government legislative changes, relating to the checking of Right to Work documents, Driver Hire has developed a new virtual recruitment platform. This has increased the pool of quality candidates we’re able to offer our clients, which means we can meet ever-growing demand for our services.”

The online registration platform allows candidates to be checked, interviewed and hired virtually, without the need for physical checks or an in-person meeting. Checks are carried out using a legally compliant facial recognition system, and this is combined with a one-to-one video interview with one of our recruiters. It can improve the recruitment experience for candidates and increases productivity for our staff.

With a wider pool of local candidates, Driver Hire offices are now able to expand their highly rated, personal customer service* to cover new areas. The first three offices to take advantage of this were Crewe, Milton Keynes and Southampton who, respectively, now have offices covering Congleton, Buckingham and Winchester.

“We were already supplying drivers and other staff to a number of local businesses and national companies who have depots in Congleton,” says Lee Statham, owner of Driver Hire Crewe. “Following the recent developments, we can deliver the local, personalised service we pride ourselves on right across the Congleton territory. We’re looking forward to meeting the staffing needs of other local businesses and organisations in the area.”

*In Driver Hire’s 2022 annual customer survey, 98% of respondents rated Driver Hire’s customer service as excellent or good – 79% chose ‘excellent’. Survey results from 444 customers.

Driver Hire provides temporary and permanent drivers and other logistics staff to local and national organisations in both the public and private sector. If they’re short of staff – perhaps because of illness, holidays, or seasonal demand – Driver Hire will supply them with a suitable replacement. The business is currently heading for an all-time record trading year.