Job details
Location: Bridgwater, Somerset
Salary: £32,000 per year
OTE: £45,000–£50,000+
Bonus: Personal and branch-related performance bonuses
Job Type: Full-time, Permanent
Due to continued expansion, DriverHire Bridgwater is looking for an experienced Branch Operations Manager to join our award-winning team.
This is an exciting opportunity for an experienced manager with a strong background in recruitment, sales or a similar fast-paced commercial environment.
You will play a key role in supporting the day-to-day operation of the branch, overseeing KPIs, developing the team, maintaining strong client relationships and helping us continue to grow an already successful office.
As part of the wider DriverHire franchise network, you’ll benefit from the strength, systems and reputation of a recognised national brand, while working within a locally owned and managed business where decisions can be made quickly and individual contribution is genuinely valued.
What you’ll be doing
Supporting the day-to-day operation of the Bridgwater branch
Line managing, coaching and developing the office team
Overseeing branch KPIs, activity levels and performance
Helping drive continued branch growth and profitability
Managing and developing relationships with existing clients
Identifying opportunities to grow existing accounts
Supporting new business and sales activity
Speaking with clients to understand current and future staffing requirements
Supporting recruitment activity when required, including candidate attraction, registration and onboarding
Helping the team fill bookings and maintain strong fulfilment levels
Monitoring compliance and ensuring branch processes are completed correctly
Using CRM systems to manage client, candidate and sales activity
Reviewing individual performance and helping team members achieve agreed targets
Managing day-to-day client and candidate queries
Helping maintain a positive, accountable and high-performing office culture
Essential experience
To be considered for this role, you must have:
A minimum of 3 years’ management or line management experience
Previous experience within recruitment, sales, account management or another target-driven commercial environment
Proven experience of managing and developing a team
Experience working with and overseeing KPIs and performance targets
Strong CRM system experience
Experience managing existing client or customer relationships
A track record of working successfully in a busy, fast-paced environment
Confidence dealing with clients, candidates and senior decision-makers
Strong organisational and prioritisation skills
A commercially focused mindset with an understanding of revenue, service and account growth
The person we’re looking for
You’ll need to be someone who is comfortable taking ownership and leading from the front.
You should be:
Confident, professional and approachable
A strong people manager
Comfortable holding people accountable while supporting their development
Target-driven without compromising on customer service
Able to manage multiple priorities at the same time
Calm and decisive when dealing with problems
Commercially aware and able to spot opportunities
Confident working independently and making day-to-day decisions
Comfortable switching between management, recruitment, account management and sales when required
Motivated by both personal and team performance
Why join DriverHire Bridgwater?
You’ll be joining an award-winning, established and growing recruitment office with ambitious plans for continued expansion.
You’ll also get the best of both worlds: the backing and resources of the wider DriverHire franchise network, combined with the personal approach, flexibility and accountability of a locally owned business.
This isn’t simply a desk management role. You’ll be actively involved in the performance of the branch, supporting the team, developing client relationships and helping us continue to grow.
Package
£32,000 basic salary
Personal performance bonuses
Branch-related performance bonuses
OTE £45,000–£50,000+
Monday to Friday working
Genuine responsibility and autonomy
Career progression as the business continues to expand
Support of a recognised national franchise network
Local ownership with a hands-on, personal working environment
Opportunity to play an important part in the continued growth of an award-winning DriverHire office
How to apply
If you have at least 3 years’ management experience, a strong recruitment or sales background and are looking for a role where you can genuinely influence the performance and growth of a successful office, we’d like to hear from you.
Please send your CV and covering letter to ben.williams@driverhire.co.uk.
