Car Sales Executive

About the Role

We are seeking a motivated and customer‑focused Car Sales Executive to join our dealership team. This is an exciting opportunity for someone with strong sales ability, excellent communication skills, and a passion for delivering outstanding customer service. If you enjoy building relationships, working towards targets, and representing a leading automotive brand, this role is ideal for you.

Key Responsibilities

Customer Engagement & Sales

• Welcome customers to the showroom and deliver a professional introduction to vehicles and services.
• Identify customer needs and recommend suitable models, specifications, and finance options.
• Conduct engaging vehicle demonstrations, test drives, and product presentations.
• Negotiate pricing, part‑exchange valuations, and sales terms in line with dealership policies.
• Manage the full sales process from enquiry to vehicle handover, ensuring a smooth and positive customer experience.

Product & Brand Knowledge

• Maintain strong knowledge of models, features, technology, and benefits.
• Stay informed about new releases, product updates, and brand campaigns.
• Explain technical information clearly and confidently to customers.

Customer Relationship Management

• Build long‑term customer relationships to encourage repeat sales and referrals.
• Follow up leads promptly via phone, email, and face‑to‑face communication.
• Update the CRM system with customer interactions, lead progress, and sales activity.

Sales Administration & Compliance

• Work closely with Sales Administration to ensure accurate documentation and compliance.
• Assist customers in providing required documents (ID, proof of address, etc.).
• Ensure all finance proposals and agreements comply with FCA guidelines.

Dealership & Team Support

• Maintain showroom standards and vehicle displays in line with brand expectations.
• Support promotional events, product launches, and customer handover ceremonies.
• Collaborate effectively with colleagues across sales, service, and management teams.

Skills & Experience

Essential

• Proven experience in a customer‑facing sales role (automotive experience beneficial but not essential).
• Strong communication, negotiation, and interpersonal skills.
• Confident, enthusiastic, and able to build rapport quickly.
• Good IT skills, including CRM systems and Microsoft Office.
• Full UK driving licence.

Desirable

• Previous experience as a Car Sales Executive within a franchised dealership.
• Knowledge of vehicles and the wider automotive market.
• Understanding of FCA regulations and automotive finance processes.

Personal Attributes

• Highly motivated with a strong drive to meet and exceed sales targets.
• Professional, well‑presented, and aligned with Hyundai brand values.
• Positive attitude and commitment to delivering exceptional customer service.
• Organised, proactive, and able to manage workload independently.
• Team‑orientated with a willingness to contribute to dealership success.

Why Join Us?

• Opportunity to represent a leading global automotive brand.
• Supportive team environment with ongoing training and development.
• Competitive salary structure with commission opportunities.
• Career progression within a growing dealership network.

Salary Expectation

£15,000 retainer OTE £48,000