Administrator

Administrator – Operations

Location: Candidates must be based locally to Bedworth, Nuneaton, or Coventry
Hours: Monday to Friday, 06:00 – 16:30 (30-minute break)
Pay Rate: £13.00 per hour (£14.57 including holiday pay)
Start Date: Immediate
Working Arrangement: Remote – must have a dedicated workspace and reliable internet connection

About the Role

We are seeking a highly organised and detail-oriented Administrator to join our Operations team supporting our client Store to Home contract. This is a remote role; however, candidates must live locally to Bedworth, Nuneaton, or Coventry to be considered.

As a key member of the team, you will provide administrative support to the Administration Manager and Operations Management team, ensuring smooth day-to-day operations. You will manage schedules, maintain compliance, and handle documentation accurately in a fast-paced environment.

Key Responsibilities

• Support the Administration Manager and Operations team in managing the Store to Home contract
• Complete weekly Quicks, KPIs, and payroll accurately and on time
• Create and manage weekly schedules (rotas) for Rigids & Lorry Loaders, including agency bookings and daily shift changes
• Handle holiday and absence management, including Working Time Directive compliance
• Maintain internal management data spreadsheets and systems to meet weekly deadlines
• Ensure DVLA licence checks and SSOW documentation compliance for agency personnel
• Manage agency register and issues tracker daily
• Answer calls and emails professionally and provide timely, accurate information
• Coordinate customer complaints to ensure swift resolution
• Provide cover and support during holidays and sickness within the team

Skills & Requirements

• Good working knowledge of Microsoft Office, with advanced Excel proficiency
• Strong organisational, communication, and problem-solving skills
• Ability to manage logistics and documentation accurately in a fast-paced environment
• Understanding of transport regulations and compliance
• Excellent telephone manner and customer service skills
• Ability to prioritise workloads and work under pressure to tight deadlines
• This role suits a highly organised, detail-oriented administrator with strong Excel skills, able to manage rotas, compliance, and tight deadlines in a fast-paced environment. Ideal for someone proactive, reliable, and confident supporting operations and management remotely, with logistics or transport experience an advantage.

✅ Ready to join a dynamic team where accuracy and efficiency matter? Apply today!

Call us on 02475 106 729 or send your cv to coventry@driverhire.co.uk