Every year the DVSA carries out approximately one million MOTs on commercial vehicles. Later this month – April 29th – big changes are afoot to a system that’s not really evolved much for many years. From that date, paper MOT certificates will no longer be issued when a vehicle passes its test.
The new digital system means that results will be uploaded to the system almost immediately, saving vehicle operators time because they’ll no longer have to file and keep physical certificates. Alongside an obvious environmental benefit, it also removes the £13 fee payable for production of a lost certificate.
“Whilst testing has evolved over time, the underlying technology supporting delivery of the service hadn’t,” says John Keelan Edwards, Driver Hire’s Head of Driver Risk Management & Group Technology Services Director. “The old IT system provided customers with a very limited overview of their dealings with the DVSA. The only way for customers to access information was by emails or picking up the phone.”
The changes are all part of the DVSA’s ‘Commercial Vehicles Service (CVS) project. The ultimate aim of this project, aside from going paperless, is to develop simple and clear services that work for customers, alongside improving the quality and timeliness of data capture.