Customer Service Executive

We are looking for a Customer Service Representative for one of our very prestigious clients in the Brighton area.

They are ideally looking for a candidate who is available immediately as the role will begin ASAP.

If you are working, or have worked within a customer driven environment and are passionate about delivering excellent customer care, then this may be the role for you!

• 40 Hours per week
• Monday-Saturday
• Extra overtime hours available

Benefits

· The exciting opportunity to join a successful and expanding company.

· 30 days holiday inclusive of bank holidays

· Contribution to Group Personal Pension Scheme

· Employee discount scheme offering huge savings across multiple retailers

· Funded Summer and Christmas team events

· A Cycle to work scheme

· Discounted car hire rates

· Potential to earn bonus payments above your basic salary

Key Responsibilities:

· Dealing with customers face to face and via the telephone

· Opening and closing rental agreements

· Delivering excellence to ensure customer satisfaction

· Upselling additional products working towards uncapped bonus potential

· Calculating quotations for customers

· Checking vehicles before and after rental

· Building rapport with our customer base

· Flexibility to assist in other departments across the branch when needed

Attributes Desired

· Hardworking and able to work in a very fast paced environment

· Great attention to detail

· Be able to work as part of a team as well as independently

· Previous Experience in a customer facing role