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Any business that is delivering goods to its own customers, or on behalf of another company, understands the vital role the driver plays in achieving customer satisfaction.
This module is designed to help improve the working day of any driver making regular deliveries, and to ensure the highest standards of customer service.
This is a 3½ hour course, which can be combined with any of our other 3½ hour modules to complete the required 7 hours of Driver CPC training.
The course includes:
- What is delivery driving?
- Customer service
- The importance of good communication and effective route planning
- Deliveries and collections
- Health & Safety, vehicle safety and fuel efficiency
- Assessment and review
By taking a closer look at all of the issues connected with effective delivery driving, this module not only helps drivers in their day-to-day work, but also benefits the company they are working for, helping them to become real ambassadors for the business.
Choose the best Driver CPC training for your team At Driver Hire Training, we believe that Driver CPC can and should be a genuinely worthwhile investment for your business.
All of our courses are engaging, interactive and delivered by trained professionals. We have now delivered more than 100,000 driver training days throughout the UK, earning exceptional driver satisfaction ratings. By choosing Driver Hire Training, not only are you helping your drivers to meet their legal obligations, you are also providing them with skills and knowledge that will make a real difference to your organisation. If you would like to know more about how we can help you, please click here to fill in the on-line form, alternatively you can call us FREE on 0808 178 9977